RURALSHORES – PRIVACY POLICY

This Privacy Policy applies to:

• Visitors accessing the RuralShores website (www.ruralshores.com)
• Individuals submitting queries, forms, job applications, feedback, or communicating with us through digital channels
• Any digital personal data collected directly or indirectly through our website

By accessing our website or submitting your information, you consent to the practices outlined in this Policy.

2.1 Personal Data Provided by You

Depending on your interaction with us, we may collect:

• Name, email address, mobile number, postal address
• Organisation name, designation, service requirements
• Resume, educational details, certifications (for career applications)
• Feedback, enquiries, messages
• Any documents or information voluntarily submitted by you

2.2 Automatically Collected Data

We may automatically collect certain data when you visit our website:

• IP address, device and browser type
• Date/time of access, pages viewed, referral source
• Cookies and tracking technology data
• Usage analytics for site improvement

2.3 Sensitive Personal Data

If you provide sensitive personal data (e.g., government IDs, financial information) for specific purposes, it will be processed in accordance with additional safeguards required under Indian law.

We process your personal data for lawful purposes, including:

• Responding to enquiries, service requests, and communication initiated by you
• Providing information about our services and operations
• Managing business relationships, partnership queries, and vendor interactions
• Processing job applications and recruitment-related communication
• Maintaining website functionality, security, and analytics
• Compliance with legal, regulatory, and audit requirements
• Marketing and promotional communication (only with your explicit consent)

We do not process your personal data in ways incompatible with the purpose for which it was collected, unless permitted by law or with your consent.

We process personal data based on:

• Your consent (explicit and revocable)
• Legitimate business interests (e.g., communication, website functioning)
• Compliance with Indian law, regulators, or lawful authorities
• Performance of a contract or service request

You may withdraw your consent at any time by writing to us.

We do not sell or trade your personal data.

We may share data strictly on a need-to-know basis with:

• Third-party service providers (IT services, hosting, analytics, communication tools)
• Auditors, legal advisors, and consultants under confidentiality obligations
• Government authorities, law enforcement, or regulatory bodies as required by law
• Entities involved in potential corporate restructuring (merger, acquisition), with appropriate safeguards

Any third-party processors are required to maintain the same level of data protection that we commit to.

If any personal data is transferred outside India, we ensure:

• Compliance with DPDPA requirements
• Transfer only to jurisdictions or service providers offering adequate safeguards
• Binding contractual agreements ensuring confidentiality and protection

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required under applicable laws.

Upon expiry of the retention period, or if you request deletion, we will:

• Delete the data securely, or
• Anonymize it so it can no longer be linked to you

Where legal obligations prevent deletion (e.g., regulatory retention mandates), we will restrict further processing.

RuralShores implements "reasonable security practices" as prescribed under the IT Act and IT Rules, including:

• Encryption and secure transmission protocols
• Access controls and authentication mechanisms
• Network and infrastructure security monitoring
• Employee confidentiality obligations
• Regular audits, reviews, and vulnerability assessments

We take all reasonable steps to protect your data from unauthorized access, misuse, alteration, or loss.

Our website may use cookies and similar technologies for:

• Improving website performance
• Enabling certain functionalities
• Analytics and usage insights

Non-essential cookies will be activated only with your explicit consent. You may modify cookie preferences through your browser settings at any time.

You have the right to:

• Access: Request details of personal data processed by us
• Correction: Request correction or updating of inaccurate data
• Erasure: Request deletion when data is no longer required or consent is withdrawn
• Withdraw Consent: At any time, without affecting lawful processing prior to withdrawal
• Grievance Redressal: File complaints related to personal data processing
• Nominate: Appoint another person to exercise your rights in case of incapacity

Requests may be submitted to our Grievance Officer.

For any requests, concerns, or complaints related to your personal data, please contact:

Grievance Officer / Data Protection Officer

The grievance officer/data protection officer can be reached on the following coordinates:

Email: info@ruralshores.com
Address: RuralShores Business Services Pvt. Ltd,#135/2, Maruthi Industrial Estate,
Adjacent to Hotel Zuri, ITPL Road, Hoodi, Whitefield, Bangalore - 560 048
Phone: +91-9899979083

We will acknowledge your request within the timeline mandated by law and respond with appropriate action.

If you are not satisfied, you may escalate the matter to the Data Protection Board of India.

In the event of a data breach affecting your personal data:

• We will notify you promptly with relevant details
• We will inform the Data Protection Board of India where legally required
• We will take immediate remediation steps to minimize impact

This website is not intended for individuals below 18 years of age.

If we learn that a minor has provided personal data without verifiable parental consent, we will promptly delete such data.

We may update this Privacy Policy periodically to reflect:

• Changes in law
• Changes in our business operations
• Improvements in privacy practices

Updated versions will be posted on this page with the revised date.

This Policy is governed by the laws of India.

Any disputes arising out of this Policy shall be subject exclusively to the jurisdiction of competent courts in Bengaluru, Karnataka, India.