Senior Executive - Quality
Ensure adherence to defined quality standards, drive continuous improvement initiatives, and partner with operations to deliver exceptional customer experience for our E-commerce voice process.
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Make a meaningful difference in rural communities across India. Be part of our mission to create sustainable employment opportunities and transform lives through meaningful work.
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Discover rewarding career paths with RuralShores. Browse our current vacancies and take the next step in your professional journey with an organization committed to rural empowerment and sustainable growth.
Current Openings
Explore roles that match your skills and aspirations.
Lead - Quality
Oversee the Quality function for our E-commerce voice process, leading a team of quality analysts, driving quality governance, implementing best practices, and enabling continuous improvement.
Senior Lead / Assistant Manager - Work Force Management
Drive end-to-end workforce planning for voice-based operations, including call volume forecasts, capacity planning, and headcount alignment across 800+ employees handling 6 Lines of Business.
Assistant Manager - Quality
Oversee the Quality function for our E-commerce voice & chat process, leading a team of quality analysts, driving quality governance, and implementing best practices.
Lead / Sr. Lead - Cyber Security (Incident Response & Vulnerability Management)
Responsible for end-to-end Incident Response and Vulnerability Management, ensuring timely detection, containment, remediation, and prevention of security threats.
Team Lead - Service Delivery
We are looking for a Team Lead – Operations to manage and drive performance for our E-commerce voice process at Garchuk, Assam. The ideal candidate will be responsible for leading a team of customer support agents, ensuring SLA adherence, and enabling a culture of performance and customer satisfaction.
Senior Website Developer - Digital Marketing
We are seeking a skilled Senior Website Developer with expertise in WordPress to build and maintain responsive websites. The ideal candidate will have strong experience in custom theme/plugin development and a solid understanding of modern web technologies.
Team Lead - Service Delivery
Manage and drive performance for our E-commerce voice process, leading a team of customer support agents and ensuring SLA adherence.
Senior Executive - Quality
We are looking for a motivated and detail-oriented Senior Executive – Quality to support our E-commerce voice process at Garchuk, Assam. The role involves ensuring adherence to defined quality standards, driving continuous improvement initiatives, and partnering with operations to deliver exceptional customer experience.
Digital Marketing Trainer
🚨 We're Hiring: Digital Marketing Trainer for RuralShores! Deliver classroom training on core digital marketing concepts and tools including SEO, Google Ads, Social Media Marketing, Content Marketing, Email Marketing, and Analytics. Design and update training material based on current industry trends.
Training & Field Supervisor
🚨 We're Hiring: Training & Field Supervisor for RuralShores! Oversee end-to-end field activities, training delivery, and learning processes within assigned districts. Provide continuous guidance, counselling, and support to promoters to ensure smooth execution of field tasks.
Senior Lead - Quality
We are seeking a dynamic and experienced Lead – Quality to oversee the Quality function for our Insurance voice process at Jaleshwar, Odisha. The incumbent will be responsible for leading a team of quality analysts, driving quality governance, implementing best practices, and enabling continuous improvement to ensure superior customer experience and process excellence.
Senior Executive - Quality
We are looking for a motivated and detail-oriented Senior Executive – Quality to support our Insurance voice process at Bagepalli, Karnataka. The role involves ensuring adherence to defined quality standards, driving continuous improvement initiatives, and partnering with operations to deliver exceptional customer experience.
Team Lead - EKYC
We are seeking a detail-oriented and proactive ATL/TL to oversee and manage our eKYC operations, including digital verification processes, data extraction workflows, and liveness checks. The ideal candidate will lead a team responsible for ensuring accuracy, compliance, and efficiency across all eKYC-related activities.
Senior Executive - IT
Provide end-user technical support and ensure smooth functioning of IT systems, hardware, and software. Responsible for installation, maintenance, troubleshooting, and ensuring compliance with IT standards and security protocols across organization.
Life at RuralShores
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