Welcome to RuralShores ( Countryside | Nationwide )

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Build a Rewarding Career with RuralShores

Be part of India's leading rural business services company, where your work makes a real difference in transforming rural communities through sustainable employment and skill development.

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Why Join RuralShores?

Discover what makes us a great place to build your career

Rural Impact

Make a meaningful difference in rural communities across India. Be part of our mission to create sustainable employment opportunities and transform lives through meaningful work.

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Continuous Learning

Grow your skills with our comprehensive training programs, workshops, and development initiatives designed to enhance your professional capabilities.

Explore opportunities

Inclusive Culture

Join a workplace that celebrates diversity, fosters inclusion, and values teamwork. Your voice matters in our collaborative environment.

Join our team

Growth Opportunities

Advance your career with our structured progression framework and numerous opportunities for professional development and leadership.

Grow with us

Current Openings

Explore roles that match your skills and aspirations.

Senior Executive - IT

3-5 Years • Jaleswar, Odisha • ID: RSBS/REC/2026019

Provide end-user technical support and ensure smooth functioning of IT systems, hardware, and software. Responsible for installation, maintenance, troubleshooting, and ensuring compliance with IT standards and security protocols across the organization.

IT Support Technical Support Network Administration Hardware Software

Team Lead - Service Delivery

3-6 Years • Kopargaon, Maharashtra • ID: RSBS/REC/2026042

Lead a team of Telecallers supporting large-scale candidate outreach and interview scheduling operations. Drive team performance, quality interactions, productivity targets, and client satisfaction.

Team Leadership Recruitment Operations Telecalling Customer Service

Team Lead - Service Delivery

3-6 Years • Bagepalli, Karnataka • ID: RSBS/REC/2026041

We are looking for a Team Lead to manage a team of Telecallers supporting a large-scale candidate outreach and interview scheduling process for gig workforce hiring.

Team Leadership Recruitment Operations Telecalling Customer Service

Assistant Manager - Service Delivery

5-8 Years • Bagepalli, Karnataka • ID: RSBS/REC/2026040

Lead end-to-end US Mortgage Title Services operations, ensuring delivery excellence, client satisfaction, and achievement of quality, productivity, and compliance objectives.

Mortgage Operations Service Delivery People Management BFSI

Team Lead - Service Delivery

3-6 Years • Bagepalli, Karnataka • ID: RSBS/REC/2026039

Lead a team of Title Process Executives supporting US Mortgage Title Services operations. Drive productivity, quality, compliance, and team performance while ensuring timely delivery as per client requirements.

Mortgage Operations Title Services Team Leadership BFSI

Senior Executive - Training

2-5 Years • Jaleswar, Odisha • ID: RSBS/REC/2026038

We are looking for an energetic and result-oriented Senior Executive – Training to support our insurance process at Jaleswar, Odisha. The role focuses on training delivery, capability building, and continuous performance improvement.

Training Insurance BPO Operations Learning & Development

Team Lead - Service Delivery

3-4 Years • Bangalore, Karnataka • ID: RSBS/REC/2026037

We are looking for an Operational Excellence Lead who thrives on solving complex operational challenges and driving measurable business impact. The role focuses on streamlining processes, improving efficiency, and building scalable operational systems.

Operational Excellence Process Improvement Power BI Service Delivery

Team Lead - Service Delivery

3-5 Years • Jaleswar, Odisha • ID: RSBS/REC/2026036

We are looking for a dynamic and performance-driven Team Lead – Service Delivery to lead our Insurance voice process at Jaleswar, Odisha. The role involves managing team performance, driving operational excellence, ensuring service delivery targets are consistently met, and creating a high-performing work environment. Candidates with strong people management skills, process knowledge, and experience in handling customer service operations will be preferred.

Team Leadership Insurance Process Customer Service Operations

Senior Lead - IT

5-8 Years • Bhiloda, Gujarat • ID: RSBS/REC/2026035

We are looking for an experienced and hands-on Senior Lead – System & Network Engineer to manage and support IT infrastructure, network systems, and end-user technology operations at our Bhiloda location. The role will be responsible for ensuring high availability of IT systems, maintaining secure and efficient network environments, supporting business-critical applications, and driving seamless technology operations across the site. The incumbent will work closely with internal stakeholders and external vendors to ensure uninterrupted IT support, infrastructure reliability, and adherence to organizational IT standards and security practices.

Windows Server Networking Office 365 FortiGate Firewall

Team Lead - Service Delivery

3-5 Yrs • Bagepalli, Karnataka • ID: RSBS/REC/2026029

We are looking for a highly energetic and performance-driven Team Lead – Operations to manage and lead a team within our Outbound Sales process at Bagepalli, Karnataka. The role involves driving sales performance, achieving conversion targets, coaching team members, and ensuring operational excellence. The incumbent will be responsible for leading frontline teams, monitoring key performance metrics, and ensuring a superior customer experience while contributing to overall business growth.

Operations Outbound Sales Team Leadership BPO Customer Experience

Senior Lead - Quality

5-10 Years • Bhiloda, Gujarat • ID: RSBS/REC/2026012

We are seeking a dynamic and experienced Lead – Quality to oversee the Quality function for our Insurance voice process at Bhiloda, Gujarat. The incumbent will be responsible for leading a team of quality analysts, driving quality governance, implementing best practices, and enabling continuous improvement to ensure superior customer experience and process excellence.

Quality Management Insurance Team Leadership Process Excellence

Senior Executive - Quality

3-5 Yrs • Jaleswar, Odisha • ID: RSBS/REC/2026025

We are looking for a motivated and detail-oriented Senior Executive – Quality to support our Insurance voice process, ensuring adherence to quality standards and driving continuous improvement initiatives.

Quality BPO Insurance QC Tools Lean Six Sigma

Assistant Manager - Projects

8-10 Years • Noida, Uttar Pradesh • ID: RSBS/REC/2026026

We are looking for an experienced Assistant Manager – Projects to manage and drive end-to-end mystery audit projects across Tier 1 and Tier 2 locations. The role involves conducting store and promoter audits, analysing audit findings, preparing MIS reports and dashboards, and coordinating with operations, training, and client teams to ensure continuous improvement and process excellence.

Project Management Retail Audits MIS Reporting Field Operations

Senior Executive - Quality

3-5 Years • Baitalpur, Uttar Pradesh • ID: RSBS/REC/2025004

Ensure adherence to defined quality standards, drive continuous improvement initiatives, and partner with operations to deliver exceptional customer experience for our E-commerce voice process.

Quality Control E-commerce Process Improvement

Lead - Quality

4-8 Years • Baitalpur, Uttar Pradesh • ID: RSBS/REC/2025005

Oversee the Quality function for our E-commerce voice process, leading a team of quality analysts, driving quality governance, implementing best practices, and enabling continuous improvement.

Quality Management Team Leadership Process Excellence

Assistant Manager - Quality

6-12 Years • Garchuk, Assam • ID: RSBS/REC/2025011

Oversee the Quality function for our E-commerce voice & chat process, leading a team of quality analysts, driving quality governance, and implementing best practices.

Quality Management E-commerce Team Leadership

Team Lead - Service Delivery

3-6 Years • Garchuk, Assam • ID: RSBS/REC/2025062

We are looking for a Team Lead – Operations to manage and drive performance for our E-commerce voice process at Garchuk, Assam. The ideal candidate will be responsible for leading a team of customer support agents, ensuring SLA adherence, and enabling a culture of performance and customer satisfaction.

Team Lead - Service Delivery

3-6 Years • Baitalpur, Uttar Pradesh • ID: RSBS/REC/2025026

Manage and drive performance for our E-commerce voice process, leading a team of customer support agents and ensuring SLA adherence.

Service Delivery Team Leadership E-commerce

Senior Executive - Quality

3-5 Years • Garchuk, Assam

We are looking for a motivated and detail-oriented Senior Executive – Quality to support our E-commerce voice process at Garchuk, Assam. The role involves ensuring adherence to defined quality standards, driving continuous improvement initiatives, and partnering with operations to deliver exceptional customer experience.

Training & Field Supervisor

Contract • Multiple Locations • ID: RSBS/REC/2026007

Oversee end-to-end field activities, training delivery, and learning processes within assigned districts. Provide continuous guidance, counselling, and support to promoters to ensure smooth execution of field tasks.

Training Field Supervision Team Leadership Performance Management

Senior Executive - IT

3-5 Years • Rathinagiri, Tamil Nadu • ID: RSBS/REC/2026008

Provide end-user technical support and ensure smooth functioning of IT systems, hardware, and software. Responsible for installation, maintenance, troubleshooting, and ensuring compliance with IT standards and security protocols across organization.

IT Support Hardware Software Network Administration

Senior Executive - Training

2-5 Yrs • Bagepalli, Karnataka • ID: RSBS/REC/2026032

We are looking for an energetic and result-oriented Senior Executive – Training to support our Outbound Sales process at Bagepalli, Karnataka. The role involves designing and delivering training interventions to enhance sales effectiveness, customer engagement, and process knowledge. The incumbent will be responsible for onboarding new hires, conducting refresher sessions, identifying skill gaps, and partnering with Operations and Quality teams to drive continuous learning and performance improvement.

Training Outbound Sales BPO Learning & Development Coaching

Life at RuralShores

Experience our vibrant workplace culture and see what makes us unique

Team gathering

Team Gatherings

Regular team events and activities that bring us together and strengthen our bonds.

50+ Events 100% Engagement
Professional development

Skill Enhancement

Continuous learning opportunities to help you grow professionally and personally.

100+ Trainings Career Growth
Team collaboration

Collaborative Workspaces

Modern workspaces designed to foster creativity, innovation, and teamwork.

Hybrid Options Team Focused
Work environment

Our Work Culture

A supportive environment that values diversity, inclusion, and work-life balance.

Employee First Work-Life Balance

Join Our Talent Network

Experience our vibrant workplace culture and see what makes us unique

Join our talent community and be the first to know about new opportunities that match your skills and interests.

Why join our talent network?

  • Get notified about new job openings
  • Receive personalized job recommendations
  • Exclusive invites to company events
  • Access to professional development resources

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Share your details and we'll keep you updated on relevant opportunities.

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